Ajwa Boutique endeavors to ensure that all product details and visuals presented on this platform are precise and lifelike. While every effort is made to accurately represent colors, textures, and styles through photography and digital rendering, Ajwa Boutique cannot guarantee absolute consistency due to limitations in screen calibration and lighting. We are not liable for minor variations between the displayed imagery and the actual product received.

We regret to inform you that cancellations are not permitted once an order has been placed.

At Ajwa Boutique, we process orders promptly to ensure timely delivery, which means we are unable to accommodate cancellation requests after submission. However, if needed, you may return the item upon receipt in accordance with our return policy. Please review our [Return Policy] for more details or contact our customer service team for assistance.

We appreciate your inquiry. At Ajwa Boutique, we currently do not accept returns on any purchases.

We recommend carefully reviewing product details, sizing charts, and images before placing your order. If you have any questions or need assistance with your selection, our customer service team is happy to help.

At Ajwa Boutique, we currently do not offer direct exchanges for online purchases.

However, if you would like to select a different item, we recommend returning the original product (subject to our return policy) and placing a new order for the desired item. Please note that returns are not accepted on final sale items.

Once your order has been dispatched, you will receive a Tracking ID via email and SMS .
You can use this Tracking ID to monitor the status of your shipment.

http://www.tcscouriers.com/pk/tracking/default.aspxFor local orders , please visit the TCS Courier Services tracking page at:
http://www.tcscouriers.com/pk/tracking/default.aspx

Simply enter your Tracking ID on the website to view the latest updates on your delivery.

If you do not receive your Tracking ID or encounter any issues, feel free to contact our customer support team for assistance.

We understand that fit is very important. If the product doesn’t fit as expected, you may reach out to us within 7 days of receiving your order.

You can contact us via WhatsApp at +92301-5300542, or visit our store directly to discuss your request. Alternatively, you may return the item by sending it back to our store address along with a note containing your order number and preferred replacement or exchange request .

Please ensure the product is in its original condition – unworn, unwashed, and with all tags attached.

For further assistance, feel free to message us during business hours.

We sincerely apologize if you received a damaged item. At Ajwa Boutique , we strive to ensure all products are in perfect condition before shipping.

If your product arrives damaged, please notify us within 7 days of receiving your order.

You can contact us via WhatsApp at +92301-5300542, or email us at khawajanokhaiz560@icloud.com with photos of the damaged item and your order number for verification.

Upon confirmation, we will guide you through the next steps, which may include a replacement or store credit, depending on availability and policy.

Please note that after this period, damage claims cannot be accepted.

Thank you for your understanding and cooperation.

Payment Options

For your convenience, Ajwa Boutique offers the following secure payment methods:

• Credit/Debit Card Payments
  Accepted cards include:

Payments made through our website are processed securely to ensure your information is protected.

If you prefer alternative payment methods such as Cash on Delivery , Bank Transfer , or Mobile Wallet (EasyPaisa/JazzCash) , please contact us via WhatsApp at +92301-5300542 or email at khawajanokhaiz560@icloud.com for assistance with your order.

Thank you for choosing Ajwa Boutique!